Terms and Conditions

These Terms and Conditions ("Terms") govern your access to and use of the MaxPark application and services ("Service"). By accessing or using our Service, you agree to be bound by these Terms.

1. Disclaimer

MaxPark retrieves vehicle-related data from publicly available sources aggregated by third-party providers. MaxPark operates as an independent entity and is not affiliated with any government organization. All information is displayed unaltered and solely for the benefit of the public.

2. Account Registration and Responsibilities

To access certain features of MaxPark, you must register an account.

• You must provide accurate, current, and complete details during registration.
• It is your responsibility to secure your account credentials.
• You are solely responsible for all actions and transactions performed under your account.

3. Data Collection and Usage

3.1 Data Collected

Personal information we collect may include:

• Name
• Address
• Email
• Phone number
• Location
• Vehicle license plate number

3.2 How We Use Your Data

With your consent, MaxPark may:

• Send service updates, product information, and feature notifications via email.
• Share promotional offers and updates through phone calls.
• Improve customer service and respond to your requests more effectively.

3.3 Transaction Processing

Data will only be used to fulfill requested services or products. Your data will not be sold, transferred, or shared without your consent, except when required for service delivery.

3.4 Communication Consent

By using MaxPark, you agree to receive communications via email, phone, or SMS regarding:

• Service updates and promotions
• Product knowledge and feature announcements

Note: By consenting, you agree to receive communications regardless of DND/DNC restrictions. You may opt out at any time by deactivating your account.

4. Location Access

MaxPark requires continuous location access to provide:

• Trip analytics, such as driving insights and patterns
• Recommendations for nearby available parking lots

Background location access enables precise trip tracking and personalized parking recommendations.

5. Privacy and Intellectual Property

By using the Service, you consent to the collection and usage of personal information as outlined in our Privacy Policy. All intellectual property, including text, graphics, logos, trademarks, and software, is owned by MaxPark or its licensors. Modification, reproduction, or redistribution without prior written permission is strictly prohibited.

6. Cancellation and Refund Policy

6.1 Prepaid Bookings

All bookings through the MaxPark app are prepaid, calculated based on selected hours and parking rates.

6.2 Non-Cancellable and Non-Refundable

Bookings cannot be canceled or refunded due to technical errors or unavailability of services, as determined by MaxPark.

6.3 Parking Provider Obligations

Parking providers are obligated to honor prepaid reservations made via MaxPark.

6.4 Extended Parking Stays

Users exceeding their booking duration will incur additional non-refundable charges in accordance with the parking lot's applicable rates.

6.5 Dispute Resolution

For disputes (e.g., unavailability of reserved parking slots), users must contact MaxPark customer care.

• If the reserved spot is unavailable, MaxPark will either arrange an alternative space or provide a full refund.

7. Consent Management

7.1 Obtaining Consent

By submitting your personal information during transactions, you consent to its use for service fulfillment. For marketing or secondary purposes, explicit consent will always be requested, or opt-out options will be provided.

7.2 Withdrawing Consent

Users can withdraw consent at any time by contacting support@maxpark.ai.

7.3 Location Access Settings

• Allow access only when using the app
• Disable access entirely

8. Third-Party Services and Links

8.1 External Links

MaxPark may include links to third-party websites. These sites are governed by their own privacy policies. We recommend reviewing these policies before providing any personal information.

8.2 Service Providers

Third-party providers may process data solely for service delivery.

9. Data Security

MaxPark adheres to industry-standard security protocols and conducts regular audits to ensure data integrity:

• Data is encrypted using SSL protocols
• Firewalls and regular password updates secure sensitive information
• Encrypted backups ensure disaster recovery

10. Use of Cookies

Cookies are used for enhancing user experience, analyzing app performance, and supporting core functionalities.

11. User Age Requirement

MaxPark reserves the right to update its privacy policies. Users will be notified of significant changes via email or app notifications. In case of mergers or acquisitions, user data may be transferred to ensure continuity of services.

12. Updates to Privacy Policy

Significant changes to our Privacy Policy will be communicated 30 days before they take effect. In case of mergers or acquisitions, user data may be transferred to ensure continuity of services.

13. Account Deletion

Users wishing to delete their accounts must:

• Resolve any pending obligations
• Address outstanding disputes

Note: Deleted accounts cannot be reactivated. User data will be retained or deleted in compliance with applicable data protection laws.

14. Lending Services (If Applicable)

This section applies only to users of lending-related features within the app:

• Data will only be used for service fulfillment
• Explicit consent will be obtained for accessing device functionalities